This
story appeared on Network World Fusion at
http://www.nwfusion.com/columnists/2000/0529bradner.html
'Net
Insider:
The price of kids
By Net INsider . Scott Bradner
Network
World, 05/29/00
A
cover story in this paper two weeks ago seemed to lament the reportedly high
cost of complying with the Children's Online Privacy Protection Act (COPPA). It
was not a bad article, but I think it gave short shrift to a basic point.
The
New York Times reported on May 19 that the Federal Trade Commission had gotten
fed up with the abysmal record that major Web sites have compiled on the
privacy of Internet users. The official administration position has been that
the industry should police itself except in the one area of protecting the privacy
of children who use the Internet.
Until now the FTC has gone along.
But reality finally seems to have sunk in, and the FTC has belatedly realized
that depending on the ability of companies like RealNetworks and DoubleClick to
understand the concept of privacy was a pipe dream at best.
COPPA is
about the only example in the U.S. of someone in authority being provably
concerned with the invasions of privacy that are rampant on the Internet. It
established that young kids are not mature enough to understand when they are
being exploited and that parents need to be in the loop. It sure was insightful
of Congress to figure this out.
COPPA was passed in 1998, but the
detailed requirements were only released late last year. Still, the basic facts
have been known for quite a while and Web site designers should have been
coding to meet them.
Yet it looks from the article that much of the
work to make the sites compliant was done in the last few months. I cannot tell
for sure as it is so hard to find factual information from the Web sites, but
it even looks like one of the sites featured in the article came online after
the law was passed and two others are only 4 years old. I imagine that all of
them have significantly reworked their sites within the past two years. They
had ample opportunity to fix their software. But it is telling that they did
not factor in parental consent from the beginning even without the law. It
seems the law was needed.
The other place that the article came up
short in my mind is that it focused on the cost of compliance and failed to
emphasize the reason for the legislation in the first place. Zeeks.com spent
$150,000 to get ready for the law. What price should be placed on a child's
development? On a per-kid basis, what did this cost? Peanuts at most!
A
number of the columnists in this publication have written repeatedly about the
seemingly endless assaults on privacy that Internet users are faced with every
day. I would like to have seen a better recognition of progress in an article
about the first glimmer of a clue on the part of this government.
Disclaimer:
Clue and Harvard is a logical pairing, but the university has not expressed an
opinion on the above topic, so this rant is mine.
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